How Understanding One's Own Cultural Background Supports Effective Service Coordination


The efficacy of relationship-based services is greatly determined by the strength of the relationship forged between providers and clients. In the Early Intervention System the Service Coordinator provides the first face of the program and remains a consistent advocate, source for resources and facilitator during the family’s time in EI. In addition to having good communication, organizational, and facilitation skills the Service Coordinator must be able to successfully engage parents who come from diverse backgrounds. Recent research and professional discussions suggest that reflecting on one’s own cultural background and one’s assumptions about culture and diversity are an important first step for supporting respectful engagement of clients who come from different backgrounds.

Location CFC #9
5422 W. Roosevelt Road
Chicago, IL 60644
Date 6/13/2019 10:00 AM - 11:00 AM (Check in 9:55 AM)
Sponsor CFC #9
Trainer Tomacine Henek, Ph.D.
Contact Tomacine Henek (773) 830-5212
Principles 1. Support families
3. Collaborative relationships
7. Quality services
Credit Hours 1.0 - Working with Families
Cost Free
Status Closed